Trendline Communications - Building sales relationships

Trendline Communications is a marketing services firm focused on building data-driven, 1:1 customer communications systems that build long-term sales relationships between our clients and their small business customers. We deliver quantifiable improvement in customer acquisition costs, retention, and revenue per customer – increasing the lifetime value of our clients SMB customers.


	"Profit in business comes from repeat customers, customers that boast about your product and service, and bring friends with them."

- W. Edwards Deming, Out of the Crisis

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View Most Recent Newsletter Articles

It's the Relationship

Are Business Owners All Alike?

Banking Big on Small Business

SMBs: Defying Definition

The Media Dilemma

Competing on Value vs. Price

The SMB Cultural Divide

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Volume 1, Issue 1

Clients

Trendline Wins 2007 Apex and Summit Awards
Trendline earned Apex Awards for Marketing Excellence for BusinessWatch, an e-newsletter created for DHL, and for Directions Magazine published for Direct Energy. Trendline also won a Summit Award for Creative Excellence for Your Houston Business, - a magazine for small business customers of Reliant Energy.

DHL Selects Trendline to Develop Small Business Website
Trendline has been selected by DHL to design, develop and implement a new Small Business Resource Center for DHL customers to create stronger customer relationships and increase revenue per customer.

Salem Five Selects Trendline to Help Build Deeper Sales Relationships
Salem Five Bank has chosen Trendline to publish On Business, a quarterly newsletter for the bank’s commercial customers designed to deepen sales relationships with their business customers.

Direct Energy Selects Trendline to Develop Sales Relationship Marketing Program
Direct Energy has chosen Trendline to create an integrated customer communications program targeting Direct Energy commercial and industrial clients and prospects.